Q: Where are my health insurance cards?
A: Did you make your initial payment and did you see it come out of your account?
Make a payment by calling Florida Blue at 1-800-FLA-BLUE (352-2583)If "Yes," please verify the address was entered correctly from your Eligibility Notice and your Florida Blue application. As your agent, I always send those files after the application is complete. Q: Why did my primary care physician change (PCP)? A: Sometimes Florida Blue's system changes it. We can fix that by calling Member Services. If you have a Blue Select or Blue Options plan, they do not have PCP because they are EPO. EPO works similar to a PPO with the main difference that if you go outside the network, the cost is much higher and will have a higher deductible.
Q: Florida Blue has not paid the Doctor for my last visit? A: Many times when this happens, I find that the member is not …